Frequently Asked Questions
Everything you need to know about shopping with Evergreen Healthfoods.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
Do you offer a return policy for your apparel?
Yes, we offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a full refund.
How can I track the status of my shipment?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your clothing materials sustainably sourced?
Absolutely. At Evergreen Healthfoods, we prioritize organic cotton, recycled polyester, and eco-friendly dyes to ensure our fashion line remains as healthy for the planet as it is for you.
Can I make changes to my order after it has been placed?
Because we aim to process orders quickly, we can only make changes within 60 minutes of purchase. Please contact our support team immediately if you need to update your size or shipping address.